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  • A reason to have computers understand natural language is that it's an extremely effective way of communicating. What I came to realize is that the success of the communication depends on the real intelligence on the part of the listener, and that there are many other ways of communicating with a computer that can be more effective, given that it doesn't have the intelligence.

    "Designing Interactions". Book by Bill Moggridge, chapter 7, www.designinginteractions.com. 2007.
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