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  • The bottom line in managing your emotions is that you should put others – not yourself – first in how you handle and process them. Whether you delay or display your emotions should not be for your own gratification. You should ask yourself, What does the team need? Not, What will make me feel better?

    John C. Maxwell (2011). “The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization”, p.67, Thomas Nelson Inc