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  • There's a lot of fear-mongering about "losing control" of your brand online, when, in fact, you've got control over as much as you always have: how you present your business and how you act.

    Jay Baer, Amber Naslund (2011). “The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter and More Social”, p.17, John Wiley & Sons