Authors:
  • We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest.

    "ON THE RECORD: DAVID NEELEMAN / Jetblue Airways". San Francisco Chronicle Intreview, www.sfgate.com. September 12, 2004.