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  • The true nature of bureaucracy may be nowhere more obvious to the observer than in a developing country, for only there will it still be made manifest by the full complement of documents, files, veneered desks and cabinets - which convey the strict and inverse relationship between productivity and paperwork.

    Alain de Botton (2009). “The Pleasures and Sorrows of Work”, p.40, Penguin UK
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