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  • Unlike top management at Enron, exemplary leaders reward dissent. They encourage it. They understand that, whatever momentary discomfort they experience as a result of being told they might be wrong, it is more than offset by the fact that the information will help them make better decisions.

    Warren G. Bennis, Patricia Ward Biederman (2009). “The Essential Bennis”, p.182, John Wiley & Sons