Authors:
  • A lot of white-collar work requires less of the routine, rule-based, what we might call algorithmic set of capabilities, and more of the harder-to-outsource, harder-to-automate, non-routine, creative, juristic - as the scholars call it - abilities.

    "'Drive' Not Always Explained By Rewards". "Talk of the Nation" with Neal Conan, www.npr.org. January 4, 2010.
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