A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
The most dangerous kind of waste is the waste we do not recognize.
Pressure is something you feel when you do not know what you are doing.
If you can't describe what you are doing as a process, you don't know what you're doing.
When you don't know what you're doing, fake it.
You're at your best when you don't know what you're doing.
Although humans today remain more capable than machines for many tasks, by 2030 machine capabilities will have increased to the point that humans will have become the weakest component in a wide array of systems and processes. Humans and machines will need to become far more closely coupled, through improved human-machine interfaces and by direct augmentation of human performance
Client companies and advertising agencies are old-world-order places. The systems and processes and structures come from a time when you shot the TV commercial, then you did the print ads, then you did everything else - including the website. Everything has changed, but the systems haven't.
All the body's systems and processes - your nerves, your emotions - take instruction from what is going on with your breath.
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
Systems and processes are essential to keep the crusade going, but they should not replace the crusade.
Acting is somewhat mysteriously taught. There are so many different methods and systems and processes for teaching acting because it will always be an elusive art-form.
or simply:
