Good Customer Service Quotes

• Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

  Don Porter

  Inspirational, Business, Educational

  53 Copy quote

• Your most unhappy customers are your greatest source of learning.

  Bill Gates

  Leadership, Business, Motivation

  Bill Gates (2009). “Business @ the Speed of Thought: Succeeding in the Digital Economy”, p.86, Hachette UK

  167 Copy quote

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• You don't earn loyalty in a day. You earn loyalty day-by-day.

  Jeffrey Gitomer

  Inspirational, Loyalty, Educational

  Twitter post from Apr 06, 2015

  41 Copy quote

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• 

  Make your product easier to buy than your competition, or you will find your customers buying from them, not you.

  Mark Cuban

  Success, Encouragement, Business

  Mark Cuban (2011). “How to Win at the Sport of Business: If I Can Do It, You Can Do It”, p.81, Diversion Books

  27 Copy quote

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• If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.

  Jim Rohn

  Inspirational, Business, Investment

  FaceBook post by Jim Rohn from Jan 22, 2016

  42 Copy quote

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• Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

  Tony Hsieh

  Inspirational, Service Culture, Focus

  "Zappos Milestone: Q&A With Tony Hsieh". Footwear News Interview, footwearnews.com. May 4, 2009.

  9 Copy quote

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• Our attitude towards others determines their attitude towards us.

  Earl Nightingale

  Inspirational, Positive, Determination

  104 Copy quote

• Well done is better than well said.

  Benjamin Franklin

  Inspirational, Success, Motivational Sports

  Benjamin Franklin (2008). “The Way to Wealth and Poor Richard's Almanac”, Nayika Publishing

  154 Copy quote

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• It's a very, very tough market.
  So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it's all about numbers, numbers, numbers.

  John Ilhan

  Inspirational, Jobs, Numbers

  7 Copy quote

• The purpose of a business is to create a customer.

  Peter Drucker

  Motivational, Business, Loyal Customers

  Peter Drucker (2012). “The Frontiers of Management”, p.224, Routledge

  51 Copy quote

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• We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

  Jeff Bezos

  Success, Jobs, Business

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

  38 Copy quote

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• We don't want to push our ideas on to customers, we simply want to make what they want.

  Laura Ashley

  Inspirational, Educational, Ideas

  49 Copy quote

• Good leaders must first become good servants.

  Robert K. Greenleaf

  Leadership, Future Leaders, Firsts

  127 Copy quote

• There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that somebody feels good about them!

  Ben Cohen

  Inspirational, Spiritual, Giving

  41 Copy quote

• Screw the competition - focus on good customer service.

  Richard Branson

  Focus, Competition, Screws

  4 Copy quote

• The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!

  Susan Ward

  Educational, Irony, Promotion

  4 Copy quote

• Follow through with basic values, and remember to provide good customer service.

  Craig Newmark

  Remember, Follow Through, Customers

  8 Copy quote

• Don't make promises unless you will keep them. Not planning to keep them. Will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception.

  Susan Ward

  Educational, Keys, Good Relationship

  41 Copy quote

• Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.

  John Caudwell

  People, Giving, Advice

  5 Copy quote

• Don't try to be all things to all people. Concentrate on selling something unique that you know there is a need for, offer competitive pricing and good customer service.

  Lillian Vernon

  Unique, People, Trying

  7 Copy quote

• Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.

  Richard Branson

  Senior, People, Links

  Sir Richard Branson (2012). “Like A Virgin: Secrets They Won’t Teach You at Business School”, p.25, Random House

  4 Copy quote

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• Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and position your business to reap the benefits of good customer service.

  Susan Ward

  Educational, Giving, Attention

  4 Copy quote

• Our advertising partnership with Allegiant Air is a natural fit for us. Branding encompasses everything from good customer service to strategic advertising positioning and targeting. This in-air branding exercise will allow us to target a specific player demographic, while continuing to expand the presence of our brand throughout the continental United States.

  Calvin Ayre

  Exercise, Player, Air

  6 Copy quote