There's a difference between interest and commitment. When you're interested in doing something, you do it only when it's convenient. When you're committed to something, you accept no excuses - only results.
The key to successful leadership today is influence, not authority.
Servant-leader ship is all about making the goals clear and then rolling your sleeves up and doing whatever it takes to help people win. In that situation, they don't work for you, you work for them.
None of us is as smart as all of us.
Start your day with good intentions and set yourself up for a good attitude. It's not what happens to you that matters but how you respond.
Leadership is not something you do to people. It's something you do with people.
Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.
Humility does not mean you think less of yourself. It means you think of yourself less.
Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.
Many people measure their success by wealth, recognition, power and status. There's nothing wrong with those, but if that's all you're focused on, you're missing the boat...if you focus on significance -using your time and talent to serve others -that's when truly meaningful success can come your way.
Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
Vision is knowing who you are, where you're going, and what will guide your journey.
All good performance starts with clear goals.
What we give our attention to, grows.
When you stop learning you stop growing.
As a manager the important thing is not what happens when you are there, but what happens when you are not there
Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
Effective team leaders adjust their style to provide what the group can't provide for itself.
In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.
Vision comes alive when everyone sees where his or her contribution makes a difference.
Real communication happens when people feel safe.
The best minute you spend is the one you invest in people
Knowing where you are going is the first step to getting there.
Feedback is the breakfast of champions.
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
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