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  • Accepting the apology signals the acknowledgment of a need to move forward, but not necessarily together.

    John Kador
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    John Kador (2009). “Effective Apology: Mending Fences, Building Bridges, and Restoring Trust”, p.164, Berrett-Koehler Publishers
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Accepting the apology signals the acknowledgment of a need to move forward, but not necessarily together. - John Kador
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