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  • It's rare that you have a conflict and two people or two groups who are equally mature in their desire or capacity to get there. That doesn't mean it can't happen. What it means is that one person has to take the lead, has to be bigger. I call that kind of person the new first responder.

    "Should We Take "The Other" To Lunch?". "TED Radio Hour" with Guy Raz, www.npr.org. December 16, 2016.