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  • In the beginning of Roomba, we all took turns answering the support line. Once, a woman called and explained that her robot had a defective motor. I said, 'Send it back. We'll send you a new one.' She said, 'No - I'm not sending you Rosie.'

    "My Roomba's Name Is Roswell". Interview with Celeste Biever, www.slate.com. March 23, 2014.