• Be a pro. • Act like a champion. • Respond to adversity; don’t react. • Be on time. Being late means either it’s not important to you or you can’t be relied upon. • Execute. Do what you’re supposed to do when you’re supposed to do it. Not almost. All the way. Not most of the time. All of the time. • Take ownership. Whatever it takes. No excuses, no explanations.

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