I have heard and seen many examples of the cruelty that we are able to visit on one another during my time. . . I have also seen incredible forgiveness and compassion. Yes, each of us has the capacity for great evil. But for every act of evil there are a dozen acts of goodness in our world that go unnoticed. It is only because we believe that people should be good that we despair when they are not. Indeed, if people condoned the evil, we would be justified in losing hope. But most of the world does not. We know that we are meant for better.