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  • Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change them, I couldn't. The cultures are self-reinforcing, and that's a good thing.

    "I Asked Jeff Bezos The Tough Questions - No Profits, The Book Controversies, The Phone Flop - And He Showed Why Amazon Is Such A Huge Success". Interview with Henry Blodget, www.businessinsider.com. December 13, 2014.
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