There's a difference between interest and commitment. When you're interested in doing something, you do it only when it's convenient. When you're committed to something, you accept no excuses - only results.
Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
Catch someone doing something right.
As a manager the important thing is not what happens when you are there, but what happens when you are not there
Catching people doing things right is a powerful management concept.
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