Marcus Buckingham Quotes About Goals

Quotes about: Goals

• A note of caution: We can never achieve goals that envy sets for us. Looking at your friends and wishing you had what they had is a waste of precious energy. Because we are all unique, what makes another happy may do the opposite for you. That's why advice is nice but often disappointing when heeded.

  Marcus Buckingham

  Happiness, Happy, Disappointment

• We dream of having a clean house - but who dreams of actually doing the cleaning? We don't have to dream about doing the work, because doing the work is always within our grasp; the dream, in this sense, is to attain the goal without the work.

  Marcus Buckingham

  Dream, Goal, House

• Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.

  Marcus Buckingham

  Running, Simple, Emotional

  Marcus Buckingham, Curt Coffman (1999). “First, Break All The Rules: What The Worlds Greatest Managers Do Differently”, p.132, Simon and Schuster

• As with all catalysts, the manager's function is to speed up the reaction between two substances, thus creating the desired end product. Specifically, the manager creates performance in each employee by speeding up the reaction between the employee's talent and the company's goals, and between the employee's talent and the customer's needs.

  Marcus Buckingham

  Two, Creating, Goal

  Marcus Buckingham, Curt Coffman (2014). “First, Break All the Rules: What the World's Greatest Managers Do Differently”, p.58, Simon and Schuster

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