A sustainable business is resource efficient, respects the environment and is a good neighbour
A stable 21st century society requires 21st century solutions not 20th century economics
It's for management to enthuse & motivate employees towards excellence in service; the profit incentive doesn't last
Quickest way to build trust: Keep promises you make, don't over-promise. Over-deliver, don't under-deliver. If you say you'll do something, make sure you do but if things then run late or go wrong, tell your client at the earliest opportunity
The top two ways to destroy success are greed and impatience
It's better to ask the right questions than accept the status quo
Business and the environment: Wasting resources costs the earth - and lowers your competitive edge
The 20th Century approach to economics, resource depletion and over-consumption means we boom and bust until we bust more than we boom; that is precisely what is happening. In a low growth economy, the true meaning of resource efficiency in business and in everything we do is essential
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