Our world is moving at an ever-accelerating pace, and with the advent of social media, what happens in New York now can be reported across the globe 60 seconds later.
There's no abhorrence about wearing M&S. We just haven't been delighting the girls.
We live in a world where there are a hell of a lot of new inputs that need to be factored in to your business. It used to be just about your employees and your customers. Now there are all the issues about global warming, about sustainability, about ethics and now about gender and the distribution of wealth.
I have always been an advocate and was, in my last job at M&S, a supporter of the Al Gore dictum that a sustainable business can be a profitable business. We were the first sizeable company in the UK to prove that was the case.
Ultimately, growth is essential for increasing a company's value.
We face a dilemma because although everybody is better off than they've ever been at any time in our history, we've also got the biggest gap between the rich and the poor that we've ever had, and we've potentially got a planet which is going to go bust any day.
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