B. Joseph Pine II Quotes

• Experiences are as distinct from services as services are from goods.

  B. Joseph Pine II

  Goods

  10 Copy quote

• The experience of being understood, versus interpreted, is so compelling you can charge admission.

  B. Joseph Pine II

  Admission, Understood, Compelling

  14 Copy quote

• It's easier to be authentic if you don't say you are authentic.

  B. Joseph Pine II

  Easier, Ifs

  James H. Gilmore, B. Joseph Pine II (2007). “Authenticity: What Consumers Really Want”, p.90, Harvard Business Review Press

  11 Copy quote

• The history of economic progress consists of charging a fee for what once was free.

  B. Joseph Pine II

  Progress, Economic, Fees

  8 Copy quote

• facebook
• twitter
• googleplus
• email
• linkedin