• You have to look at leadership through the eyes of the followers and you have to live the message. What I have learned is that people become motivated when you guide them to the source of their own power and when you make heroes out of employees who personify what you want to see in the organization.

    Anita Roddick (1994). “Body and soul: profits with principles, the amazing success story of Anita Roddick & the Body Shop”, Three Rivers Press