• We define emotional intelligence as the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions.

    Peter Salovey, Marc A. Brackett, John D. Mayer (2004). “Emotional Intelligence: Key Readings on the Mayer and Salovey Model”, p.1961, National Professional Resources Inc./Dude Publishing