• The Four Keys of Great Managers: When selecting someone, they select for talent ... not simply experience, intelligence or determination. When setting expectations, they define the right outcomes ... not the right steps. When motivating someone, they focus on strengths ... not on weaknesses. and When developing someone, they help him find the right fit ... not simply the next rung on the ladder.

    Marcus Buckingham, Curt Coffman (2014). “First, Break All the Rules: What the World's Greatest Managers Do Differently”, p.68, Simon and Schuster