The conventional definition of management is getting work done through people, but real management is developing people through work.
Leaders don't create followers, they create more leaders.
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.
Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.
Even if you're on the right track, you'll get run over if you just sit there.
A leader takes people where they want to go. A great leader takes people where they don't necessarily want to go, but ought to be.
Your most unhappy customers are your greatest source of learning.
Good leadership consists of showing average people how to do the work of superior people.
Commercialism is doing well that which should not be done at all.
There is nothing so useless as doing efficiently that which should not be done at all.
Real management is developing people through work.
Hire people who are better than you are, then leave them to get on with it. Look for people who will aim for the remarkable, who will not settle for the routine.
The true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.
I was once asked what it takes to be a great manager...my response? Great players.
It remains true that great managers recognize individualities and focus on developing strengths rather than weaknesses. Great leaders, in sharp contrast, recognize what is (or could be) shared in common - a vision, a dream, a mission, whatever - and inspire others to join them in the given enterprise.
In the minds of great managers, consistent poor performance is not primarily a matter of weakness, stupidity, disobedience, or disrespect. It is a matter of miscasting.
We have great managers who havent spent a day in management school. Do we have great surgeons that havent spent a day in surgical school?
You're not going to become a great manager overnight. You're not going to become a great public speaker or figure out how to raise money. These are the things you want to start the clock on as early as possible.
Time is a great manager: it arranges things well.
We played a whole season unbeaten but you did not see me every week jumping on the tables. Once it's over it's over and you do in the next one as well as you can. Plenty of managers who have won the Champions League will not be considered great managers.
If you have a great manager, you want to pay him very well.
Great managers know they don't have 10 salespeople working for them. They know they have 10 individuals working for them . A great manager is brilliant at spotting the unique differences that separate each person and then capitalizing on them.
My dad is a great manager. He's not just competent - he's very clever.
Now let me say that Matt Busby was a great manager and Manchester United wouldn't be where they are without him. He was a god at the club, but he wasn't a god to me. Football is like that sometimes.
All the time and effort people devote to picking the right fund, the hot hand, the great manager have, in most cases, led to no advantage.
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