Michael O'Leary quote: We should try to eliminate things that unnecessarily piss people...

We should try to eliminate things that unnecessarily piss people off.

Michael O'Leary

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"Ryanair's customer service promise is subject to delays" by Patrick Collinson, www.theguardian.com. October 5, 2013.

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We should try to eliminate things that unnecessarily piss people off. - Michael O'Leary

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