You cannot learn very much about excellence from studying failure.
Focusing on strengths is the surest way to greater job satisfaction, team performance and organizational excellence.
There has to be a way to redirect employee's driving ambition and to channel it more productively. There is. Create heroes in every role. Make every role, performed at excellence, a respected profession.
Define excellence vividly, quantitatively. Paint a picture for your most talented employees of what excellence looks like. Keep everyone pushing and pushing toward the right-hand edge of the bell curve.
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