Most of the choices we make each day may feel like the products of well-considered decision making, but they’re not. They’re habits.
Between calculated risk and reckless decision-making lies the dividing line between profit and loss.
Simply giving employees a sense of agency- a feeling that they are in control, that they have genuine decision-making authority - can radically increase how much energy and focus they bring to their jobs.
When a habit emerges, the brain stops fully participating in decision making. It stops working so hard, or diverts focus to other tasks. So unless you deliberately fight a habit -- unless you find new routines -- the pattern will unfold automatically.
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