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  • You don't want to be first, right? You want to be second or third. You don't want to be - Facebook is not the first in social media. They're the third, right? Similarly, you know, if you look at Steve Jobs' history, he's never been first.

    "Malcolm Gladwell Looks At Technology Innovations". Interview with Robert Siegel, www.npr.org. May 16, 2011.