Growth is never by mere chance; it is the result of forces working together.
As a rule, we find what we look for; we achieve what we get ready for.
It is always the start that requires the greatest effort.
The best teamwork comes from men who are working independently toward one goal in unison.
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
The greatest teacher I know is the job itself.
I learned that all things come to those who wait-provided they hustle while they wait.
Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.
Courteous treatment will make a customer a walking advertisement.
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
The friendly smile, the word of greeting, are certainly something fleeting and seemingly insubstantial. You can’t take them with you. But they work for good beyond your power to measure their influence. It is the service we are not obliged to give that people value most.
In every man s life there lies latent energy. There is, however, a spark that, if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires.
Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public.
The well-satisfied customer will bring the repeat sale that counts.
No man can climb the ladder of success without first placing his foot on the bottom rung.
Success cannot come from standstill men. Methods change and men must change with them.
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
The keystone of successful business is cooperation. Friction retards progress.
Clock watchers never seem to be having a good time.
In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't
The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.
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