Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.
The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.
I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate the overspill of sound which metro and subway riders are oblivious to because they notice no one and nothing around them.
Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
Big data will never give you big ideas... Big data doesn't facilitate big leaps of the imagination. It will never conjure up a PC revolution or any kind of paradigm shift. And while it might tell you what to aim for, it can't tell you how to get there
As a mother, I work hard every day and I expect that work to be recognized and appreciated. Because I work for and with human beings, sometimes they're grateful and sometimes they aren't.
In business, staying focused requires that you turn most opportunities down.
I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.
Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.
Britain is famous for being great at inventing and poor at commercializing.
What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to grow.
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