Margaret Heffernan Quotes

Quotes about:

• For good ideas and true innovation, you need human interaction, conflict, argument, debate.

  Margaret Heffernan

  Ideas, Innovation, Needs

  51 Copy quote

• If you have never failed at anything, then you haven't been trying hard enough, aren't very imaginative, or have had such extraordinarily good luck that you have come to believe you are invincible.

  Margaret Heffernan

  Believe, Good Luck, Trying

  52 Copy quote

• Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

  Margaret Heffernan

  Loyalty, Ideas, People

  27 Copy quote

• Most people have their best ideas when they take their minds away from problems they're trying to solve.

  Margaret Heffernan

  Ideas, People, Mind

  4 Copy quote

• You cannot fix a problem that you refuse to acknowledge.

  Margaret Heffernan

  Problem, Acknowledge, Refuse

  Margaret Heffernan (2011). “Wilful Blindness: Why We Ignore the Obvious”, p.97, Simon and Schuster

  7 Copy quote

• We have to see conflict as thinking and then get really good at it.

  Margaret Heffernan

  Thinking, Conflict, Get Real

  10 Copy quote

• We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice between conflict and change on the one hand, and inertia on the other, the ostrich position can seem very attractive.

  Margaret Heffernan

  Ostriches, Hands, Issues

  18 Copy quote

• Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

  Margaret Heffernan

  Data, People, Leader

  17 Copy quote

• There is no more powerful weapon for change than honesty.

  Margaret Heffernan

  Honesty, Powerful, Weapons

  4 Copy quote

• Companies don't have ideas; only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.

  Margaret Heffernan

  Ideas, People, Company

  "Forget the Pecking Order at Work". TED Talk, www.ted.com. May 2015.

  4 Copy quote

• Any fool can buy talent; only real leaders develop it.

  Margaret Heffernan

  Real, Leader, Fool

  5 Copy quote

• The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.

  Margaret Heffernan

  Motivation, Inspiration, Skills

  "Dare to disagree". TED conference, www.ted.com. June 2012.

  9 Copy quote

• When we care about people, we care less about money, and when we care about money, we care less about people.

  Margaret Heffernan

  People, Care

  4 Copy quote

• Openness isn't the end. It's the beginning.

  Margaret Heffernan

  Graduation, Senior, College

  "Dare to disagree". TED Talk, www.ted.com. June 2012.

  14 Copy quote

• The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.

  Margaret Heffernan

  Cells, Phones, Bears

  14 Copy quote

• As long as they are well-intentioned, mistakes are not a matter for shame but for learning

  Margaret Heffernan

  Mistake, Long, Matter

  Margaret Heffernan (2015). “Beyond Measure: The Big Impact of Small Changes”, p.20, Simon and Schuster

  15 Copy quote

• A fantastic model of collaboration: thinking partners who aren't echo chambers.

  Margaret Heffernan

  Motivation, Inspiration, Thinking

  18 Copy quote

• Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and have spent no time hanging around the water cooler.

  Margaret Heffernan

  Organization, People, Water

  16 Copy quote

• [For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.

  Margaret Heffernan

  Motivation, Inspiration, Mean

  13 Copy quote

• Certainty is no guarantor of correctness.

  Margaret Heffernan

  Religion, Certainty, Correctness

  6 Copy quote

• Making those around you feel invisible is the opposite of leadership.

  Margaret Heffernan

  Opposites, Invisible, Feels

  12 Copy quote

• All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.

  Margaret Heffernan

  Gratitude, Jobs, Numbers

  6 Copy quote

• The healthiest companies are always characterized by organic talent development.

  Margaret Heffernan

  Development, Talent, Company

  12 Copy quote

• The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.

  Margaret Heffernan

  Secret, Information, Blind

  "Is Conflict Good For Progress?". "TED Radio Hour" with Guy Raz, www.npr.org. March 11, 2013.

  7 Copy quote

• As long as it (an issue) remains invisible, it is guaranteed to remain insoluble.

  Margaret Heffernan

  Issues, Long, Invisible

  9 Copy quote

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