Tony Hsieh Quotes About Focus

Quotes about: Focus

• Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

  Tony Hsieh

  Inspirational, Service Culture, Focus

  "Zappos Milestone: Q&A With Tony Hsieh". Footwear News Interview, footwearnews.com. May 4, 2009.

• Customer service shouldn't just be A department, it should be the entire company.

  Tony Hsieh

  Service Culture, Focus, Satisfaction

  "Your Culture Is Your Brand" by Tony Hsieh, www.huffingtonpost.com. November 15, 2010.

• I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially.

  Tony Hsieh

  Thinking, Focus, Use

  Big Think Interview, bigthink.com.

• Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.

  Tony Hsieh

  Focus, Trying, More Time

  Big Think Interview, bigthink.com.

• facebook
• twitter
• googleplus
• email
• linkedin

• facebook
• twitter
• googleplus
• email
• linkedin