Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.
In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.
Leadership cannot really be taught. It can only be learned.
I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality
If your desk isn't cluttered, you probably aren't doing your job.
The five essential entrepreneurial skills for success are concentration, discrimination, organization, innovation and communication.
A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason.
You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.
The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.
It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds. Non-performance can almost always be explained away
The best way to sell yourself to others is first to sell the others to yourself. Check yourself against this list of obstacles to a pleasing personality: interrupting others; sarcasm; vanity; being a poor listener; insincere flattery; finding fault; challenging others without good cause; giving unsolicited advice; complaining; attitude of superiority; envy of others' success; poor posture and dress.
If you keep working you'll last longer. I'd hate to spend the rest of my life trying to outwit an 18-inch fish.
What you manage in business is people
Better a good decision quickly than the best decision too late.
Do you want my one-word secret of happiness? It's growth - - mental, financial you name it.
Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.
Uncertainty will always be part of the taking charge process.
Management manages by making decisions and by seeing that those decisions are implemented.
The highest art of professional management requires the literal ability to 'smell' a 'real fact' from all others.
The professional's grasp of the numbers is a measure of the control he has over the events that the figures represent.
It's better to take over and build upon an existing business than to start a new one.
When I come upon a man who has a gleaming, empty, clear desktop, I am dealing with a fellow who is so far removed from the realities of his business that someone else is running it for him.
In a good meeting there is a momentum that comes from the spontaneous exchange of fresh ideas and produces extraordinary results. That momentum depends on the freedom permitted the participants.
I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosophy is to stay as close as possible to what's happening. If I can't solve something, how the hell can I expect my managers to.
We must not be hampered by yesterday's myths in concentrating on today's needs.
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