At IBM everybody sells! Every employee has been trained to think that the customer comes first - everybody from the CEO, to the people in finance, to the receptionists, to those who work in manufacturing.
IBM doesn't want its people to get frustrated and restless because it has them reaching for carrots they can't quit
My cousin Elroy spent seven years as an IBM taper staring at THINK signs on the walls before he finally got a good idea: He quit.
Whether lawyer, politician or executive, the American who knows what's good for his career seeks an institutional rather than an individual identity. He becomes the man from NBC or IBM. The institutional imprint furnishes him with pension, meaning, proofs of existence. A man without a company name is a man without a country.
I was into the Mets because my Dad worked at IBM where he got free Mets tickets, so I was into the Mets... then I got to 'Saturday Night Live' where my boss has unbelievable N.Y. Yankees tickets, so he invites us to the games. I'm going to all the games, so I might as well root for the team I'm gonna go sit with.
If CEO compensation was performance-driven, which I believe it was in IBM's case, nobody would ever argue. If the shareholders didn't make billions and billions of dollars, I wouldn't make millions of dollars. My salary was the same for 10 years. It was all performance-based.
The thing I have learned at IBM is that culture is everything.
I went to Tokyo three years ago. It was a job, though. I did an ad campaign for IBM, so they flew me out there to take pictures of me. It was IBM Global. It went to Australia, France, London, all over the world. But I think the ad campaign was a failure, because of me.
I want to take IBM back to its roots.
And so when I moved to IBM, I moved because I thought I could apply technology. I didn't actually have to do my engineer - I was an electrical engineer, but I could apply it. And that was when I changed. And when I got there, though, I have to say, at the time, I really never felt there was a constraint about being a woman. I really did not.
And the reason I came to IBM was I think - I always say at a really early age, I learned you've got to be passionate about what you do. No matter what it is, you put too much, your heart and soul in it, you have to be passionate about it. You make too many sacrifices.
We have started something called the Corporate Services Corps. Now, it was modeled after the Peace Corps from long ago, the 1960s. And the idea was in this modern day and age, how do you get IBM’ers around the world to be global citizens? You know, globally aware, contribute, understand how to work in that environment, but do it on scale.
He’s totally different from the typical jock. He has no ego. That’s unique for someone with such accolades. His strength comes from a higher power. You can’t explain Steve Largent by computer – he doesn’t belong on an NFL field. You put his size and speed in an IBM computer up in Silicon Valley, it would chew up his data card and laugh.
It's fascinating as we continue to innovate and lead the way in both the application space and the database space. In the very beginning, people said you couldn't make relational databases fast enough to be commercially viable. I thought we could, and we were the first to do it. But we took tremendous abuse until IBM said, "Oh yeah, this stuff is good."
You know, IBM was almost knocked out of the box by other types of computer software and manufacturing.
If the DHS insists, as bureaucracies are apt to do, that open-source must be certified via a sanctioned, formal process, it will interfere with the informal process of open-source itself. It seems to me the DHS is trying to turn an open-source development project into a Microsoft (or IBM or Oracle) software development project. And we know what that means: more, not fewer, errors -- security and otherwise.
Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization's makeup and success - along with vision, strategy, marketing, financials, and the like... I came to see, in my time at IBM, that culture isn't just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.
My big dream back then was to buy an IBM Selectric. I still have that dream. I really ought to buy a word-processor. Half the cabbies at Rocky own computers. They tell me they can write failed novels ten times faster on a PC.
My dream was to grow up and get a job at IBM, like my dad. That seemed like a logical dream.
Every disruptive innovation is powered by a simplifying technology, and then the technology has to get embedded in a different kind of a business model. The first two decades of digital computing were characterized by the huge mainframe computers that filled a whole room, and they had to be operated by PhD Computer Scientists. It took the engineers at IBM about four years to design these mainframe computers because there were no rules. It was an intuitive art and just by trial and error and experimentation they would evolve to a computer that worked.
I give permission for IBM, its customers, partners, and minions, to use JSLint for evil.
Twenty years ago rooting for the Yankees was like rooting for IBM.
We no longer live in a world of nations and ideologies. The world is a college of corporations, inexorably determined by the immutable bylaws of business...There is no America. There is no democracy. There is only IBM, and ITT, and AT&T, and DuPont, Dow, Union Carbide, and Exxon. Those are the nations of the world today.
Gates has always understood Moore's Law better than anyone else in the industry. If you can make something run at all, get it out there -it may be slow and clunky, but hardware improvements will bail you out. If you wait until it's running perfectly on the hardware already in the field, it will be obsolete before it's released. This philosophy built Microsoft and is the main reason Microsoft won the war IBM declared back in the OS/2 days.
There is no America. There is no democracy. There is only IBM, and ITT, and AT&T, and DuPont, Dow, Union Carbide, and Exxon. Those are the nations of the world today.
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