Execute like there's no tomorrow, strategize like there will be.
Startups often win because it's easier to see what comes next when you don't have to worry about maintaining what came last.
Opportunity lives at the intersection of what people need tomorrow and can be just barely built today.
The product that wins is the one that bridges customers to the future, not the one that requires a giant leap.
My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.
Better to be too early and have to try again, than be too late and have to catch up.
Focus too much on the near-term and you won't get tomorrow's customers, focus too much on the long-term and you won't get today's.
Innovation is hard because solving problems people didn't know they had & building something no one needs look identical at first.
We didn't really start the company to go build an enterprise software company.
There's a lot of pride that business owners have. It's actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.
Every single industry is going through a major business model and technology oriented disruption.
They can bring the technology in, then you can sell to the enterprise when they want to have better control, better security... you still have the same biz model as a traditional enterprise sw company, but the way to get into the company is through the end user.
In a user lead model, users are bringing in their own technology... and you can build software then, around the user.
In an IT lead world, incumbents generally win because they have the existing relationship with the IT organization.
What happens to the Microsofts, Oracles and IBMs of the world is that when they get big enough, they don't think they need to bring that same level of focus and energy to the end-user experience.
The IT model of the enterprise has become a lot more user lead.
We're going from a world of customized software to standardized platforms.
The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.
I don't use many apps. I use naps.
The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.
The benefit to building a startup is that customers don't have the same kind of friction when they adopt new technology.
If there could've ever been a magical time to build an enterprise software company, now is absolutely that time.
Everything about the enterprise, and then by definition the software the enterprise uses has changed - just in the last 5 years.
Always look for these changing technology factors- any market that has a significant change in the underlying raw materials ...or enabling factors, is an environment that is about to change in a very significant way.
Look for new enabling technologies that create a wide gap between how things have been done and how they can be done.
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