David M. Kelley Quotes

• The main tenet of design thinking is empathy for the people you're trying to design for. Leadership is exactly the same thing - building empathy for the people that you're entrusted to help.

  David M. Kelley

  Thinking, People, Design

  18 Copy quote

• I always found that if you handle a problem in a benevolent way and a transparent way and involve other people, so it's just not your personal opinion, that people get to the other side of these difficult conversations being more enthusiastic.

  David M. Kelley

  Personal Opinions, People, Way

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• The way I would measure leadership is this: of the people that are working with me, how many wake up in the morning thinking that the company is theirs?

  David M. Kelley

  Morning, Thinking, People

  "David Kelley on Designing Curious Employees". Interview with Kermit Pattison, www.fastcompany.com. April 11, 2011.

  6 Copy quote

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