One of the deepest principles of life and leadership: it's not about you.
Honesty is telling the truth to ourselves and others. Integrity is living that truth.
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
People don't mind being challenged to do better if they know the request is coming from a caring heart
When you're committed to something, you accept no excuses, only results.
You have the power to help people become winners.
Customer service should not be a department, customer service is everyone's job.
If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
Effective team leaders adjust their style to provide what the group can't provide for itself.
The best way to develop responsibility in people is to give them responsibility.
Catch people in the act of doing something right.
Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
If you want your people to be responsible, be responsive to their needs.
The most important habit is solitude, quiet time. People who enter their day by taking 45 minutes or an hour for themselves - meditation, prayer, inspirational reading, taking a walk - before they go for it in the real world do best.
Before something can become a habit it must first be practiced as a discipline.
Take what you do seriously, but yourself lightly
Business is like tennis. Those who serve well win.
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
Feedback is the breakfast of champions.
We are not just our behavior. We are the person managing our behavior.
Empowerment is all about letting go so that others can get going.
If you want to know why your people are not performing well, step up to the mirror and take a peek.
Knowing where you are going is the first step to getting there.
Follow AzQuotes on Facebook, Twitter and Google+. Every day we present the best quotes! Improve yourself, find your inspiration, share with friends
or simply: