W. Edwards Deming Quotes About Quality

Quotes about: Quality

• Quality is pride of workmanship.

  W. Edwards Deming

  Pride, Quality, Workmanship

• It is not necessary to change. Survival is not mandatory.

  W. Edwards Deming

  Change, Meaningful, Top Management

• The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people to do a better job with less effort.

  W. Edwards Deming

  Leadership, Jobs, Pride

• If you do not know how to ask the right question, you discover nothing.

  W. Edwards Deming

  Quality, Asking The Right Questions, Management

• Improve quality, you automatically improve productivity.

  W. Edwards Deming

  Quality, Management, Productivity

• Understanding variation is the key to success in quality and business.

  W. Edwards Deming

  Keys, Understanding, Quality

• Whenever there is fear, you will get wrong figures.

  W. Edwards Deming

  Reality, Quality, Management

• Uncontrolled variation is the enemy of quality.

  W. Edwards Deming

  Enemy, Quality, Variation

  "Basic Statistical Tools for Improving Quality". Book by Chang W. Kang, Paul H. Kvam, p. 19, 2012.

• Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.

  W. Edwards Deming

  Quality, Too Late, Improvement

• Quality comes not from inspection, but from improvement of the production process.

  W. Edwards Deming

  Quality, Improvement, Process

  "Out Of The Crisis". Book by W. Edwards Deming, p. 29, 1982.

• For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.

  W. Edwards Deming

  Zero, Knowledge, Fire

• The emphasis should be on why we do a job.

  W. Edwards Deming

  Jobs, Business Success, Quality

• Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay

  W. Edwards Deming

  Quality, Cost, Machines

• Mere allocation of huge sums of money for quality will not bring quality.

  W. Edwards Deming

  Quality, Mere, Allocation

• All anyone asks for is a chance to work with pride.

  W. Edwards Deming

  Pride, Quality, Chance

• The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.

  W. Edwards Deming

  Poor Quality, Cost, Like You

• Rational behavior requires theory. Reactive behavior requires only reflex action.

  W. Edwards Deming

  Quality, Action, Management

• You do not install quality; you begin to work at it.

  W. Edwards Deming

  Quality, Management

• Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

  W. Edwards Deming

  Risk, Quality, Needs

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

• Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.

  W. Edwards Deming

  Risk, Quality, Boards

• Quality starts in the boardroom.

  W. Edwards Deming

  Quality, Management

• The result of long-term relationships is better and better quality, and lower and lower costs.

  W. Edwards Deming

  Long, Quality, Cost

• When a system is stable, telling the worker about mistakes is only tampering.

  W. Edwards Deming

  Mistake, Quality, Management

• Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

  W. Edwards Deming

  Forever, Quality, Cost

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

• Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.

  W. Edwards Deming

  Talking, Quality, Gains

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