Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
Quality is not an act, it is a habit.
The quality of a leader is reflected in the standards they set for themselves.
You seldom improve quality by cutting costs, but you can often cut costs by improving quality.
The happiness of your life depends upon the quality of your thoughts.
Quality is everyone's responsibility.
Quality is more important than quantity. One home run is much better than two doubles.
Quality is never an accident. It is always the result of intelligent effort.
Quality means doing it right when no one is looking.
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.
Fast is fine, but accuracy is everything.
The happiness of your life depends upon the quality of your thoughts: therefore, guard accordingly, and take care that you entertain no notions unsuitable to virtue and reasonable nature.
Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of every part of your life.
The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.
Well done is better than well said.
Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
Quality has to be caused, not controlled.
The quality of moral behavior varies in inverse ratio to the number of human beings involved.
We are born at a given moment, in a given place and, like vintage years of wine, we have the qualities of the year and of the season of which we are born. Astrology does not lay claim to anything more.
There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.
If you want a quality, act as if you already had it.
Courage is the first of human qualities because it is the quality which guarantees the others.
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