Great Customer Service Quotes

• Your most unhappy customers are your greatest source of learning.

  Bill Gates

  Leadership, Business, Motivation

  Bill Gates (2009). “Business @ the Speed of Thought: Succeeding in the Digital Economy”, p.86, Hachette UK

  160 Copy quote

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• One customer well taken care of could be more valuable than $10,000 worth of advertising.

  Jim Rohn

  Business, Educational, Taken

  FaceBook post by Jim Rohn from May 12, 2015

  60 Copy quote

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• Well done is better than well said.

  Benjamin Franklin

  Inspirational, Success, Motivational Sports

  Benjamin Franklin (2008). “The Way to Wealth and Poor Richard's Almanac”, Nayika Publishing

  145 Copy quote

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• A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

  Mahatma Gandhi

  Leadership, Spiritual, Educational

  1319 Copy quote

• To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.

  Douglas Adams

  Leadership, Money, Educational

  159 Copy quote

• Customer satisfaction is worthless. Customer loyalty is priceless.

  Jeffrey Gitomer

  Inspirational, Loyalty, Business

  Twitter post from Feb 15, 2016

  89 Copy quote

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• Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself.

  Jim Rohn

  Inspirational, Caring, Doors

  FaceBook post by Jim Rohn from May 13, 2015

  36 Copy quote

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• Do what you do so well that they will want to see it again and bring their friends.

  Walt Disney

  Inspirational, Friends, Loyalty

  29 Copy quote

• If I am selling to you, I speak your language. If I am buying, dann müssen sie Deutsch sprechen.

  Willy Brandt

  Understanding, Germany, Demand

  132 Copy quote

• The longer you wait, the harder it is to provide outstanding customer service.

  Bill Davidow

  Business, Service Culture, Waiting

  9 Copy quote

• Every great business is built on friendship.

  James Cash Penney

  Inspirational, Educational, Loyal Customers

  14 Copy quote

• Always do more than is required of you.

  George S. Patton

  Motivational, Inspiring, Graduation

  93 Copy quote

• I like to listen. I have learned a great deal from listening carefully. Most people never listen.

  Ernest Hemingway

  Inspirational, Relationship, Peace

  217 Copy quote

• Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

  Don Porter

  Inspirational, Business, Educational

  52 Copy quote
• 

  There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

  Sam Walton

  Inspirational, Money, Business

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

  281 Copy quote

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• McDonald's is a people business, and that smile on that counter girl's face when she takes your order is a vital part of our image.

  Ray Kroc

  Girl, Mcdonalds, Order

  Ray Kroc (2016). “Grinding It Out: The Making of McDonald's”, p.139, St. Martin's Griffin

  29 Copy quote

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• A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.

  Steve Jobs

  Inspirational, Business, Educational

  Steve Jobs (0101). “Motivating Thoughts of Steve Jobs”, p.32, Prabhat Prakashan

  56 Copy quote

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• There are no traffic jams along the extra mile.

  Roger Staubach

  Inspirational, Motivational, Positive

  67 Copy quote

• Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

  Kevin Stirtz

  Inspirational, Loyalty, Service Culture

  13 Copy quote
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  The goal as a company is to have customer service that is not just the best, but legendary.

  Sam Walton

  Inspirational, Business, Loyal Customers

  254 Copy quote

• In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.

  Azim Premji

  Inspirational, Honesty, Integrity

  65 Copy quote

• If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

  Jeff Bezos

  Inspirational, Motivational, Inspiring

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

  70 Copy quote

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• Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Loyalty, Business, Educational

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

  11 Copy quote

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• Every company's greatest assets are its customers, because without customers there is no company.

  Michael LeBoeuf

  Inspirational, Loyalty, Business

  Michael LeBoeuf (2000). “How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age”, Penguin Putnam

  15 Copy quote

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• Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

  Steve Jobs

  Educational, Loyal Customers, Satisfaction

  62 Copy quote