Great Customer Service Quotes - Page 2

• In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts

  Jeff Bezos

  Motivation, Educational, World

  10 Copy quote

• One of the greatest gifts you can give to anyone is the gift of attention

  Jim Rohn

  Inspirational, Life, Motivational

  FaceBook post by Jim Rohn from Jan 15, 2017

  32 Copy quote

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• The best way to find yourself is to lose yourself in the service of others.

  Mahatma Gandhi

  Encouragement, Freedom, Business

  "The Power of Purpose: Find Meaning, Live Longer, Better". Book by Richard Leider, p. 35., 2010.

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• Customer service is the new marketing.

  Derek Sivers

  Educational, Marketing, Customer Satisfaction

  16 Copy quote

• Men are rich only as they give. He who gives great service gets great rewards.

  Elbert Hubbard

  Inspirational, Men, Volunteer

  11 Copy quote
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  Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

  Howard Schultz

  Inspirational, Encouragement, Educational

  "Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998.

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• One of the greatest gifts you can give your husband is your own wholeness.

  Stormie Omartian

  Love, Marriage, Forgiveness

  Stormie Omartian (2014). “The Power of a Praying® Wife”, p.25, Harvest House Publishers

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• Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

  Kevin Stirtz

  Inspirational, Loyalty, Service Culture

  14 Copy quote
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  The goal as a company is to have customer service that is not just the best, but legendary.

  Sam Walton

  Inspirational, Business, Loyal Customers

  255 Copy quote

• There are no traffic jams along the extra mile.

  Roger Staubach

  Inspirational, Motivational, Positive

  71 Copy quote

• Every company's greatest assets are its customers, because without customers there is no company.

  Michael LeBoeuf

  Inspirational, Loyalty, Business

  Michael LeBoeuf (2000). “How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age”, Penguin Putnam

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• Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Loyalty, Business, Educational

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

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• Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

  Steve Jobs

  Educational, Loyal Customers, Satisfaction

  63 Copy quote

• If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

  Jeff Bezos

  Inspirational, Motivational, Inspiring

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

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• In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.

  Azim Premji

  Inspirational, Honesty, Integrity

  67 Copy quote

• McDonald's is a people business, and that smile on that counter girl's face when she takes your order is a vital part of our image.

  Ray Kroc

  Girl, Mcdonalds, Order

  Ray Kroc (2016). “Grinding It Out: The Making of McDonald's”, p.139, St. Martin's Griffin

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• An efficient bartenders first aim should be to please his customers, paying particular attention to meet the individual wishes of those whose tastes and desires he has already watched and ascertained; and, with those whose peculiarities he has had no opportunity of learning, he should politely inquire how they wish their beverages served, and use his best judgment in endeavoring to fulfill their desires to their entire satisfaction. In this way he will not fail to acquire popularity and success.

  Jerry Thomas

  Success, Opportunity, Alcohol

  Jerry Thomas (2016). “Jerry Thomas' Bartenders Guide: How to Mix All Kinds of Plain and Fancy Drinks”, p.13, Courier Dover Publications

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• Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

  Anne M. Mulcahy

  Inspirational, Business, Believe

  68 Copy quote

• If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

  Ray Kroc

  Inspiring, Success, Business

  "Biography/Personal Quotes". www.imdb.com.

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• Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?

  Jeffrey Gitomer

  Jobs, Upset, Steps

  5 Copy quote

• It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

  Henry Ford

  Inspirational, Loyalty, Money

  126 Copy quote

• The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

  Peter Drucker

  Loyalty, Educational, Selling Products

  Peter F. Drucker (2009). “Management: Tasks, Responsibilities, Practices”, p.97, Harper Collins

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• The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

  Jeff Bezos

  Educational, Persistence, Needs

  "Managing Human Resources". Book by Susan Jackson, p. 6, June 16, 2011.

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• Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good.

  Kevin Stirtz

  Fun, Helping Others, Feel Good

  4 Copy quote

• The best time to do great customer service is when a customer is upset.

  Seth

  Business, Upset, Customers

  9 Copy quote