Customers Quotes

• 

  The goal as a company is to have customer service that is not just the best, but legendary.

  Sam Walton

  Inspirational, Business, Loyal Customers

  246 Copy quote

• A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

  Mahatma Gandhi

  Leadership, Spiritual, Educational

  1266 Copy quote

• Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

  Steve Jobs

  Educational, Loyal Customers, Satisfaction

  58 Copy quote

• In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

  Douglas A. Warner III

  Inspirational, Educational, Loyal Customers

  10 Copy quote

• Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

  Ross Perot

  Inspirational, Loyalty, Educational

  13 Copy quote

• Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.

  Gary Comer

  Inspiring, Thinking, Worry

  14 Copy quote

• Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

  Peter Drucker

  Inspirational, Educational, Loyal Customers

  95 Copy quote

• It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

  Henry Ford

  Inspirational, Loyalty, Money

  111 Copy quote

• Empathy is the ultimate form of customer insight.

  Don Peppers

  Empathy, Peppers, Form

  5 Copy quote

• Worry about being better; bigger will take care of itself

  Gary Comer

  Worry, Bigger And Better, Care

  53 Copy quote

• Being on par in terms of price and quality only gets you into the game. Service wins the game.

  Tony Alessandra

  Inspirational, Educational, Winning

  35 Copy quote

• There is only one boss. The customer.

  Sam Walton

  Business, Loyal Customers, Boss

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

  10 Copy quote

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• People will never forget how you made them feel.

  Maya Angelou

  Inspirational, Motivational, Positive

  Maya Angelou (2014). “Rainbow in the Cloud: The Wisdom and Spirit of Maya Angelou”, p.37, Random House

  96 Copy quote

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• If you make the customer a promise... make sure you deliver it.

  Merv Griffin

  Promise, Ifs

  5 Copy quote

• We are what we repeatedly do. Excellence, then, is not an act, but a habit.

  Will Durant

  Inspirational, Life, Motivational

  472 Copy quote

• The purpose of a business is to create a customer.

  Peter Drucker

  Motivational, Business, Loyal Customers

  Peter Drucker (2012). “The Frontiers of Management”, p.224, Routledge

  42 Copy quote

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• Nobody cares how much you know, until they know how much you care.

  Theodore Roosevelt

  Motivational, Inspiring, Leadership

  Theodore Roosevelt (2015). “Theodore Roosevelt on Bravery: Lessons from the Most Courageous Leader of the Twentieth Century”, p.5, Skyhorse Publishing, Inc.

  535 Copy quote

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• 

  There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

  Sam Walton

  Inspirational, Money, Business

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

  261 Copy quote

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• If you want to lift yourself up, lift up someone else.

  Booker T. Washington

  Inspirational, Life, Motivational

  210 Copy quote

• Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Loyalty, Business, Educational

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

  7 Copy quote

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• If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

  Jeff Bezos

  Inspirational, Business, Media

  19 Copy quote

• There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that somebody feels good about them!

  Ben Cohen

  Inspirational, Spiritual, Giving

  37 Copy quote

• Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

  Kevin Stirtz

  Inspirational, Loyalty, Service Culture

  10 Copy quote

• Customer service is not a department, it's everyone's job.

  Ken Blanchard

  Jobs, Service Culture, Inspirational Customer Service

  6 Copy quote

• Unless you have 100% customer satisfaction, you must improve.

  Horst Schulze

  Inspirational, Loyalty, Educational

  34 Copy quote