Customers Quotes

You never get a second chance to make a first impression.

Will Rogers

Inspirational, Basketball, Educational

26 Copy quote
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Jeff Bezos

Inspirational, Motivational, Inspiring

"Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

65 Copy quote

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The goal as a company is to have customer service that is not just the best, but legendary.

Sam Walton

Inspirational, Business, Loyal Customers

253 Copy quote
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Peter Drucker

Inspirational, Educational, Loyal Customers

106 Copy quote
Coming together is a beginning; keeping together is progress; working together is success.

Henry Ford

Inspirational, Success, Leadership

704 Copy quote
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

Mahatma Gandhi

Leadership, Spiritual, Educational

1306 Copy quote
The purpose of a business is to create a customer.

Peter Drucker

Motivational, Business, Loyal Customers

Peter Drucker (2012). “The Frontiers of Management”, p.224, Routledge

48 Copy quote

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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Zig Ziglar

Loyalty, Business, Educational

"Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

10 Copy quote

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Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

Kevin Stirtz

Inspirational, Loyalty, Service Culture

13 Copy quote
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

Steve Jobs

Educational, Loyal Customers, Satisfaction

62 Copy quote
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

Don Porter

Inspirational, Business, Educational

51 Copy quote
In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

Douglas A. Warner III

Inspirational, Educational, Loyal Customers

13 Copy quote
Empathy is the ultimate form of customer insight.

Don Peppers

Empathy, Peppers, Form

8 Copy quote
Make your product easier to buy than your competition, or you will find your customers buying from them, not you.

Mark Cuban

Success, Encouragement, Business

Mark Cuban (2011). “How to Win at the Sport of Business: If I Can Do It, You Can Do It”, p.81, Diversion Books

24 Copy quote

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Customer service shouldn't just be A department, it should be the entire company.

Tony Hsieh

Service Culture, Focus, Satisfaction

"Your Culture Is Your Brand" by Tony Hsieh, www.huffingtonpost.com. November 15, 2010.

24 Copy quote

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There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that somebody feels good about them!

Ben Cohen

Inspirational, Spiritual, Giving

40 Copy quote
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.

Mahatma Gandhi

Business, Important, Retail

20 Copy quote
People will never forget how you made them feel.

Maya Angelou

Inspirational, Motivational, Positive

Maya Angelou (2014). “Rainbow in the Cloud: The Wisdom and Spirit of Maya Angelou”, p.37, Random House

118 Copy quote

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Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.

Gary Comer

Inspiring, Thinking, Worry

17 Copy quote
Revolve your world around the customer and more customers will revolve around you.

Heather Williams

Inspirational, Loyalty, Heart

46 Copy quote
Customer service is not a department, it's everyone's job.

Ken Blanchard

Jobs, Service Culture, Inspirational Customer Service

10 Copy quote
Unless you have 100% customer satisfaction, you must improve.

Horst Schulze

Inspirational, Loyalty, Educational

37 Copy quote
There is only one boss. The customer.

Sam Walton

Business, Loyal Customers, Boss

"2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

14 Copy quote

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Profit in business comes from repeat customers

W. Edwards Deming

Loyal Customers, Focus In Business, Great Customer Service

10 Copy quote
To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.

Douglas Adams

Leadership, Money, Educational

150 Copy quote