Customers Quotes - Page 8

We need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build.

Eric Ries

Focus, Needs, Kind

"Interview: Eric Ries, Author Of The Lean Startup". Interview with Olivia Solon, www.wired.com. January 17, 2012.

9 Copy quote

Show source
At IMVU, the cost of customer acquisition through our five-dollar-a-day AdWords campaign was less than twenty-five cents. Our revenue from those same customers was more than a dollar.

Eric Ries

Twenties, Dollars, Acquisition

4 Copy quote
Learning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer'; anything else is waste.

Eric Ries

Thinking, Benefits, Waste

8 Copy quote
Don't bring your need to the marketplace, bring your skill. If you don't feel well, tell your doctor, but not the marketplace. If you need money, go to the bank, but not the marketplace.

Jim Rohn

Business, Greatness, Doctors

FaceBook post by Jim Rohn from Mar 26, 2016

65 Copy quote

Show source
It is not fair to ask of others what you are not willing to do yourself.

Eleanor Roosevelt

Inspirational, Leadership, Loyalty

Eleanor Roosevelt, David Emblidge (1990). “Eleanor Roosevelt's My Day: The post-war years, her acclaimed columns, 1945-1952”, 1990.

33 Copy quote

Show source
At the end of the day, I want to create collections that, although I am inspired by very creative women, I want my customer to walk away with a silhouette that she doesn't even know what collection it comes from. That it just lasts in her wardrobe and makes her feel strong and confident and hopefully happy.

Rachel Roy

Strong, Creative, The End Of The Day

149 Copy quote
Reduce the layers of management. They put distance between the top of an organization and the customers.

Donald Rumsfeld

Distance, Organization, Layers

FaceBook post by Donald Rumsfeld from Aug 17, 2011

10 Copy quote

Show source
Customers have different need states and life experiences.

Howard Schultz

Needs, Different, Life Experience

4 Copy quote
...the waiters carried themselves with a quiet joy, as if their entire mission in life was to make their customers feel comfortable and well tended.

Julia Child

Joy, Quiet, Missions

Julia Child, Alex Prud'homme (2006). “My Life in France”, p.17, Anchor

4 Copy quote

Show source
Remember,' she'd tell her staff, 'every customer wants to feel like a princess, and princesses are selfish and overbearing.

Margaret Atwood

Selfish, Princess, Want

4 Copy quote
the shop owner did not try to push the book on any of her customers. She knew that in the wrong hands such a book could easily be dismissed, or, worse, go unread. Instead she let it sit where it was in the hope that the right reader might discover it.

Nicole Krauss

Book, Hands, Trying

Nicole Krauss (2006). “The History of Love: A Novel”, p.74, W. W. Norton & Company

4 Copy quote

Show source
Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards--and living up to them--is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it." -

Seth Godin

Leadership, Business, Winning

7 Copy quote
Maybe they’re customers. (Simone) For a doll store? Yes, I can just see them now…I’ll take the frilly pink baby doll. (Liza)

Sherrilyn Kenyon

Baby, Yes I Can, Dolls

4 Copy quote
For in some ways the world was like a shopping centre, and he himself was a doubtful customer, often ineffectual, being talked into buying things he didn't want, things indeed which nobody in their right mind would want to buy.

Margaret Mahy

Buying Things, Shopping, Mind

Margaret Mahy (2002). “The Catalogue of the Universe”, p.22, Simon and Schuster

4 Copy quote

Show source
Most of the Peacekeepers turn a blind eye to the few of us who hunt because they're as hungry as we are for fresh meat as anyone. In fact, they're among our best customers.

Suzanne Collins

Eye, Meat, Facts

4 Copy quote
I’m busy sorting through our new collection of rhinestone jewelry. Should anyone be in the market for sparkly accessories the size of a hubcap, this is the place to get them. Earlier today, a customer picked up one of the enormous chandelier-style offerings and asked, 'Do those be genuine rhimestones?' I couldn’t even begin to explain everything that was wrong with her sentence, so I simply replied, 'Yes. They do be genuine.

Jen Lancaster

Offering, Style, Accessories

7 Copy quote
…he is unlike the other customers. They sense it too, and look at him with hard eyes, eyes like little metal studs pinned into the white faces of young men [...] In the hush his entrance creates, the excessive courtesy the weary woman behind the counter shows him amplifies his strangeness. He orders coffee quietly and studies the rim of the cup to steady the sliding in his stomach. He had thought, he had read, that from shore to shore all America was the same. He wonders, Is it just these people I’m outside or is it all America?

John Updike

Coffee, Eye, Men

5 Copy quote
Don't find customers for your products, find products for your customers.

Seth Godin

Motivational, Business, Loyal Customers

63 Copy quote
After the fire, when I'd tried to express my gratitude for their kindness to our customers, they'd been awkward, uncomfortable. My father had had to explain to me that giving thanks is not a common practice in India. 'Then how do you know if people appreciated what you did?' I'd asked. 'Do you really need to know?' my father had asked back.

Chitra Banerjee Divakaruni

Gratitude, Kindness, Father

Chitra Banerjee Divakaruni (2007). “Queen of Dreams”, p.295, Anchor

9 Copy quote

Show source
Where's your instruction manual?" I asked him. "What's the baby customer-service number?

Lisa Kleypas

Baby, Numbers, Instruction

Lisa Kleypas (2015). “The Travis Family Series, Books 1-3: Blue-Eyed Devil, Smooth Taking Stranger and Sugar Daddy”, p.223, St. Martin's Press

4 Copy quote

Show source
Thank you,” Simon said. “It’s a joke, Isabelle. He’s the Count. He likes counting. You know. ‘What did the Count eat today, children? One chocolate chip cookie, two chocolate chip cookies, three chocolate chip cookies . . .’” There was a rush of cold air as the door of the restaurant opened, letting in another customer. Isabelle shivered and reached for her black silk scarf. “It’s not realistic.” “What would you prefer? ‘What did the Count eat today, children? One helpless villager, two helpless villagers, three helpless villagers . . .

Cassandra Clare

Children, Air, Doors

18 Copy quote
In the new American ghetto, the nightmare engine is bubble economics, a kind of high-tech casino scam that kills neighborhoods just like dope does, only the product is credit, not crack or heroin. It concentrates the money of the population in just a few hands with brutal efficiency, just like narco-business, and just as in narco-business the product itself, debt, steadily demoralizes the customer to the point where he’s unable to prevent himself from being continually dominated.

Matt Taibbi

Ghetto, Dope, Hands

4 Copy quote
A bit of theory as we settle down for lunch: the waiter's treatment of Kitty is actually a kind of sandwich, with the bottom bread being the bored and slightly effete way he normally acts with customers, the middle being the crazed and abnormal way he feels around this famous nineteen-year-old girl, and the top bread being his attempt to contain and conceal this alien middle layer with some mode of behavior that at least approximates the bottom layer of boredom and effeteness that is his norm.

Jennifer Egan

Girl, Years, Lunch

Jennifer Egan (2010). “A Visit from the Goon Squad”, p.128, Anchor

4 Copy quote

Show source
They said I was a valued customer. Now they send me hate mail.

Sophie Kinsella

Hate, Mail, Said

"Confessions of a Shopaholic". www.imdb.com. 2009.

4 Copy quote

Show source
You're a pretty cool customer, huh?" says Agent Hunt. "I hide my inner pain under my stoic visage." Agent Hunt looks like he would like to put his fist through my stoic visage.

Holly Black

Pain, Agents, Fists

Holly Black (2012). “Red Glove”, p.300, Simon and Schuster

4 Copy quote

Show source