Customers Quotes - Page 6

• They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers.

  Frederic Bastiat

  Competition, Rich, Economics

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• We need to figure out a 'harvest system' to collect the produce that stores don't put out for customers to buy because it's not perfect looking. Frankly, the stuff left to rot in the storeroom is more beautiful to me than the perfect carrot. I'm a gnarly carrot kind of guy.

  Mario Batali

  Beautiful, Gnarly, Perfect

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• A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

  Jeff Bezos

  Inspirational, Success, Business

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

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• The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

  Jeff Bezos

  Educational, Persistence, Needs

  "Managing Human Resources". Book by Susan Jackson, p. 6, June 16, 2011.

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• If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.

  Jeff Bezos

  Inspirational, Educational, Waiting

  "America's Best Leaders: Jeff Bezos, Amazon.com CEO". Interview with David LaGesse, www.usnews.com. November 19, 2008.

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• I’m a big fan of all-you-can-eat plans, because they’re simpler for customers.

  Jeff Bezos

  Fans, Bigs, Plans

  "Jeff Bezos Owns the Web in More Ways Than You Think". Interview with Steve Levy, www.wired.com. November 13, 2011.

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• There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

  Jeff Bezos

  Skills, Two, Needs

  Biography/Personal Quotes, www.imdb.com.

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• I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.

  Jeff Bezos

  Mean, Thinking, Long

  "Jeff Bezos explains why Amazon doesn’t really care about its competitors". www.geekwire.com. September 17, 2013.

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• I've sat in sushi bars, really fine ones, and I know how hard this guy worked, how proud he is. I know you don't need sauce. I know he doesn't even want you to pour sauce. And I've seen customers come in and do that, and I've seen him, as stoic as he tries to remain, I've seen him die a little inside.

  Anthony Bourdain

  Guy, Trying, Sauce

  "Anthony Bourdain Is Ready To 'Get Jiro' With His New Food Focused Graphic Novel". Interview with Alex Zalben, www.mtv.com. June 26, 2012.

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• Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers.

  Les Brown

  Inspirational, Family, Business

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• To give money to a woman - and here I must speak as a man - is to deny her special quality, her irreplaceability, and reduce her unique amiability to a commodity. Money takes away her name, while transforming her lover into a nameless customer of a market of appetites.

  James Buchan

  Unique, Men, Names

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• It's better to hang out with people better than you. Pick out associates whose behavior is better than yours and you'll drift in that direction.

  Warren Buffett

  Funny, Money, Business

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• Only institutions that go about the old-fashioned business of taking in deposits from customer A and lending them out to customer B should be called banks. The rest should call themselves what they are. 'Parlors' would be appropriate, or 'dens' - words more suitable to venerable betting pursuits.

  Graydon Carter

  Would Be, Deposits, Parlor

  Biography/Personal Quotes, www.imdb.com.

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• Did you ever see the customers in health - food stores? They are pale, skinny people who look half - dead. In a steak house, you see robust, ruddy people. They're dying, of course, but they look terrific.

  Bill Cosby

  Funny, Motivational, Health

  Penguin Dictionary of Modern Humorous Quotations p. 139 Fred Metcalf. Penguin Books, London (2001)

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• Innovation comes from the producer - not from the customer.

  W. Edwards Deming

  Imagination, Innovation, Vision

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• The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

  Peter Drucker

  Loyalty, Educational, Selling Products

  Peter F. Drucker (2009). “Management: Tasks, Responsibilities, Practices”, p.97, Harper Collins

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• Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.

  Peter Drucker

  Business, Power, Doe

  Peter Drucker (2012). “Managing in the Next Society”, p.272, Routledge

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• As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our customers.

  Dale Earnhardt

  Differences, Making A Difference, Plus

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• I always point people to the article '1,000 True Fans' by Kevin Kelly. If you choose your thousand ideal customers or readers properly and find the single author blog that targets that audience, you never have to do any more marketing. You're done. That is a lesson that very few product developers and marketers have learned, and it's unfortunate.

  Tim Ferriss

  People, Marketing, Fans

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• To make a bestseller, there are more customers than just your customers: Selling to the end-user is just one piece of the puzzle. In my case, I needed to first sell myself to the publisher to get marketing support and national retail distribution.

  Tim Ferriss

  Support, Marketing, Retail

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• Most people spend more time and energy going around problems than in trying to solve them.

  Henry Ford

  Inspirational, Time, Business

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• As a source of innovation, an engine of our economy, and a forum for our political discourse, the Internet can only work if it's a truly level playing field. Small businesses should have the same ability to reach customers as powerful corporations. A blogger should have the same ability to find an audience as a media conglomerate.

  Al Franken

  Powerful, Media, Should Have

  "The Most Important Free Speech Issue of Our Time". www.huffingtonpost.com. December 20, 2010.

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• 

  Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.

  Benjamin Franklin

  Inspirational, Relationship, Uplifting

  Benjamin Franklin (2013). “The Art of Virtue: Ben Franklin's Formula for Successful Living”, p.1, Skyhorse Publishing, Inc.

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• Who decides what's in Windows? The customers who buy it.

  Bill Gates

  Success, Window

  "The truth, the whole truth, and nothing but the truth" by John Heilemann, www.wired.com. November 1, 2000.

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• Permission marketing turns strangers into friends and friends into loyal customers. It's not just about entertainment - it's about education. Permission marketing is curriculum marketing.

  Seth Godin

  Educational, Loyal Customers, Marketing

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