Customers Quotes - Page 2

• We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

  Jeff Bezos

  Success, Jobs, Business

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

  39 Copy quote

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• Well done is better than well said.

  Benjamin Franklin

  Inspirational, Success, Motivational Sports

  Benjamin Franklin (2008). “The Way to Wealth and Poor Richard's Almanac”, Nayika Publishing

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• Kind words can be short and easy to speak, but their echoes are truly endless.

  Mother Teresa

  Inspirational, Life, Motivational

  626 Copy quote

• Your most unhappy customers are your greatest source of learning.

  Bill Gates

  Leadership, Business, Motivation

  Bill Gates (2009). “Business @ the Speed of Thought: Succeeding in the Digital Economy”, p.86, Hachette UK

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  I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

  Maya Angelou

  Inspirational, Life, Motivational

  FaceBook post by Maya Angelou from Mar 15, 2014

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• Always do more than is required of you.

  George S. Patton

  Motivational, Inspiring, Graduation

  106 Copy quote

• There are no traffic jams along the extra mile.

  Roger Staubach

  Inspirational, Motivational, Positive

  73 Copy quote

• If you want to lift yourself up, lift up someone else.

  Booker T. Washington

  Inspirational, Life, Motivational

  265 Copy quote

• The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.

  Henry Ford

  Inspirational, Success, Graduation

  31 Copy quote

• Your ‘brand’ is what your customers think of you, not what you think of you.

  Jon Taffer

  Thinking, Think Of You, Brands

  Jon Taffer, Karen Kelly (2013). “Raise the Bar: An Action-Based Method for Maximum Customer Reactions”, p.19, Houghton Mifflin Harcourt

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• Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

  Jeffrey Gitomer

  Inspirational, Educational, Way

  8 Copy quote

• Every great business is built on friendship.

  James Cash Penney

  Inspirational, Educational, Loyal Customers

  16 Copy quote

• Customer satisfaction is worthless. Customer loyalty is priceless.

  Jeffrey Gitomer

  Inspirational, Loyalty, Business

  Twitter post from Feb 15, 2016

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• The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Business, Opportunity, Loyal Customers

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

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• Being on par in terms of price and quality only gets you into the game. Service wins the game.

  Tony Alessandra

  Inspirational, Educational, Winning

  41 Copy quote

• The longer you wait, the harder it is to provide outstanding customer service.

  Bill Davidow

  Business, Service Culture, Waiting

  10 Copy quote

• If you're not serving the customer, your job is to be serving someone who is.

  Jan Carlzon

  Inspirational, Loyalty, Jobs

  59 Copy quote

• Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.

  Dale Carnegie

  Funny, Success, Business

  Dale Carnegie (2016). “How to win friends & influence people”, p.4, Diamond Pocket Books Pvt Ltd

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• We are what we repeatedly do. Excellence, then, is not an act, but a habit.

  Will Durant

  Inspirational, Life, Motivational

  548 Copy quote

• After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.

  Konosuke Matsushita

  Service Culture, Important, Permanent

  77 Copy quote

• To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.

  Richard Branson

  Jobs, Believe, Ideas

  5 Copy quote

• Power is winning the battle over who owns the customer: the brand or the retailer.

  Ronald Lauder

  Winning, Battle, Brands

  4 Copy quote

• Repeat business or behavior can be bribed. Loyalty has to be earned.

  Janet L. Robinson

  Loyalty, Business, Educational

  11 Copy quote

• I don't build in order to have clients. I have clients in order to build.

  Ayn Rand

  Badass, Bad Ass, Order

  12 Copy quote

• The best way to find yourself is to lose yourself in the service of others.

  Mahatma Gandhi

  Encouragement, Freedom, Business

  "The Power of Purpose: Find Meaning, Live Longer, Better". Book by Richard Leider, p. 35., 2010.

  941 Copy quote

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