Make the other person feel important - and do it sincerely.
Inaction breeds doubt and fear. Action breeds confidence and courage.
Abilities wither under criticism; they blossom under encouragement.
Knowledge isn’t power until it is applied.
There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.
Improving yourself is a lot more profitable than trying to improve others.
If you do something for someone else, never remember. If someone does something for you, never forget.
An old man was asked what had robbed him of joy in his life. His reply was, "Things that never happened."
Remember, today is the tomorrow you worried about yesterday.
If you are not in the process of becoming the person you want to be, you are automatically engaged in becoming the person you don't want to be.
Any fool can criticize, condemn and complain - and most fools do. But it takes character and self control to be understanding and forgiving.
You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
People rarely succeed unless they have fun in what they are doing.
People do things for "their" reasons, not ours. So find their reasons.
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Remember, happiness doesn't depend upon who you are or what you have; it depends solely upon what you think. So start each day by thinking of all the things you have to be thankful for. Your future will depend very largely on the thoughts you think today. So think thoughts of hope and confidence and love and success.
Take charge of your attitude. Don't let someone else choose it for you.
The only way on Earth to influence other people is to talk about what they want and show them how to get it.
First ask yourself: What is the worst that can happen? Then prepare to accept it. Then proceed to improve on the worst.
A ship in the harbor is safe, but that is not what ships are built for. Intelligence is like underwear, everyone has it, but you don't have to show it off. The expression a woman wears on her face is more important than the clothes she wears on her back.
If you want to be a good conversationalist, be a good listener. To be interesting, be interested.
you can measure the size of a person by what makes him or her angry
Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.
The only way to get the best of an argument is to avoid it.
You never achieve success unless you like what you are doing.
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