So if you aspire to be a good conversationali st, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments
If you can be kind and considerate for one day, then you can be for another. It won't cost you a penny in the world. Begin today.
Praise is like sunlight to the warm human spirit; we cannot flower and grow without it. And yet, while most of us are only too ready to apply to others the cold wind of criticism, we are somehow reluctant to give our fellow the warm sunshine of praise.
Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them, and they will love you.
Don't be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones will tend to take care of themselves.
A smile is nature's best antidote for discouragement. It brings rest to the weary, sunshine to those who are frowning, and hope to those who are hopeless and defeated. A smile is so valuable that it can't be bought, begged, borrowed, or taken away against your will. You have to be willing to give a smile away before it can do anyone else any good. So if someone is too tired or grumpy to flash you a smile, let him have one of yours anyway. Nobody needs a smile as much as the person who has none to give.
I realize now that people are not thinking about you and me or caring what is said about us. They are thinking about themselves-before breakfast, after breakfast, and right on until ten minutes past midnight. They would be a thousand times more concerned about a slight headache of their own than they would about the news of your death or mine.
...the best possible way to prepare for tomorrow is to concentrate with all your intelligence, all your enthusiasm, on doing today's work superbly today. That is the only possible way you can prepare for the future.
Why prove to a man he is wrong? Is that going to make him like you? Why not let him save face? He didn't ask for your opinion. He didn't want it. Why argue with him? You can't win an argument, because if you lose, you lose it; and if you win it, you lose it. Why? You will feel fine. But what about him? You have made him feel inferior, you hurt his pride, insult his intelligence, his judgment, and his self-respect, and he'll resent your triumph. That will make him strike back, but it will never make him want to change his mind. A man convinced against his will is of the same opinion still.
Tell the audience what you're going to say, say it; then tell them what you've said.
The words "Think and Thank" are inscribed in many of the Cromwellian churches of England. These words ought to be inscribed in our hearts, too: "Think and Thank". Think of all we have to be grateful for, and thank God for all our boons and bounties.
Get the facts. Let's not even attempt to solve our problems without first collecting all the facts in an impartial manner.
If you believe in what you are doing, then let nothing hold you up in your work.
90% of all management problems are caused by miscommunication.
Let the winds of enthusiasm sweep through you. Live today with gusto.
Happiness doesn't depend on any external conditions, it is governed by our mental attitude.
Become genuinely interested in other people.
Let's never try to get even with our enemies, because if we do we will hurt ourselves far more than we hurt them. Let's do as General Eisenhower does: let's never waste a minute thinking about people we don't like.
Take a chance! All life is a chance
Once you have made a careful decision based on facts, go into action. Don't stop to reconsider. Don't begin to hesitate, worry, and retrace your steps. Don't lose yourself in self-doubting which begets other doubts. Don't keep looking back over your shoulder.
Enthusiasm is the dynamics of your personality. Without it, whatever abilities you may possess lie dormant; and it is safe to say that nearly every man has more latent power than he ever learns to use. You may have knowledge, sound judgment, good reasoning faculties; but no one-not even yourself-will know it until you discover how to put your heart into thought and action.
Don't Criticize, Condemn, Or Complain.
Believe you will be successful and you will.
Talk to someone about themselves and they'll listen for hours.
We all have possibilities we don't know about. We can do things we don't even dream we can do. It's only when necessity faces us that we rise to the occasion and actually do the things that hitherto have seemed impossible.
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