The only way on Earth to influence other people is to talk about what they want and show them how to get it.
Get around people who have something of value to share with you. Their impact will continue to have a significant effect on your life long after they have departed.
Arouse in the other person an eager want.
Example is not the main thing in influencing others. It is the only thing.
Make the other person feel important - and do it sincerely.
Be a good listener. Encourage others to talk about themselves.
You don't have to be a 'person of influence' to be influential. In fact, the most influential people in my life are probably not even aware of the things they've taught me.
The key to successful leadership today is influence, not authority.
Be sympathetic with the other person's ideas and desires.
Begin with praise and honest appreciation.
If you are wrong, admit it quickly and emphatically.
Use encouragement. Make the fault seem easy to correct.
Names are the sweetest and most important sound in any language.
Any fool can criticize, condemn and complain - and most fools do. But it takes character and self control to be understanding and forgiving.
Give the other person a fine reputation to live up to.
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Talk about your own mistakes before criticizing the other person.
Ask questions instead of giving direct orders.
Become genuinely interested in other people.
The only way to get the best of an argument is to avoid it.
Any fool can criticize, condemn and complain - and most fools do.
It isn't what you have, or who you are, or where you are, or what you are doing that makes you happy or unhappy. It is what you think about.
You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
You can't win an argument. You can't because if you lose it, you lose it; and if you win it, you lose it.
Stop worrying and start living.
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