The only way on Earth to influence other people is to talk about what they want and show them how to get it.
Get around people who have something of value to share with you. Their impact will continue to have a significant effect on your life long after they have departed.
Arouse in the other person an eager want.
Example is not the main thing in influencing others. It is the only thing.
Make the other person feel important - and do it sincerely.
The key to successful leadership today is influence, not authority.
Be a good listener. Encourage others to talk about themselves.
You don't have to be a 'person of influence' to be influential. In fact, the most influential people in my life are probably not even aware of the things they've taught me.
Be sympathetic with the other person's ideas and desires.
You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
Talk about your own mistakes before criticizing the other person.
Any fool can criticize, condemn and complain - and most fools do.
Ask questions instead of giving direct orders.
The only way to get the best of an argument is to avoid it.
Begin with praise and honest appreciation.
Give the other person a fine reputation to live up to.
Use encouragement. Make the fault seem easy to correct.
If you are wrong, admit it quickly and emphatically.
Any fool can criticize, condemn and complain - and most fools do. But it takes character and self control to be understanding and forgiving.
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.
Always make the other person feel important.
If you want to gather honey, don't kick over the beehive.
Become genuinely interested in other people.
It isn't what you have, or who you are, or where you are, or what you are doing that makes you happy or unhappy. It is what you think about.
It takes tremendous discipline to control the influence, the power you have over other people's lives.
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