W. Edwards Deming Quotes

Quotes about:

• Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.

  W. Edwards Deming

  Roles, Systems And Processes, Management

  267 Copy quote

• Put a good person in a bad system and the bad system wins, no contest.

  W. Edwards Deming

  Winning, Good Person, Contests

  204 Copy quote

• If you can't describe what you are doing as a process, you don't know what you're doing.

  W. Edwards Deming

  Business, Top Management, Systems And Processes

  212 Copy quote

• Quality comes not from inspection, but from improvement of the production process.

  W. Edwards Deming

  Quality, Improvement, Process

  "Out Of The Crisis". Book by W. Edwards Deming, p. 29, 1982.

  200 Copy quote

• Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

  W. Edwards Deming

  Learning, Knowledge, Two

  192 Copy quote

• The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

  W. Edwards Deming

  Frustration, People, Use

  172 Copy quote

• In God we trust; all others bring data.

  W. Edwards Deming

  Funny Good Morning, Data, Measurement

  169 Copy quote

• It's not enough to do your best; you must know what to do & then do your best.

  W. Edwards Deming

  Inspirational, Excellence, Enough

  120 Copy quote

• Improve quality, you automatically improve productivity.

  W. Edwards Deming

  Quality, Management, Productivity

  124 Copy quote

• It is not necessary to change. Survival is not mandatory.

  W. Edwards Deming

  Change, Meaningful, Top Management

  159 Copy quote

• ...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.

  W. Edwards Deming

  Learning, Mean, Data

  197 Copy quote

• Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.

  W. Edwards Deming

  Quality, Too Late, Improvement

  111 Copy quote

• Each system is perfectly designed to give you exactly what you are getting today.

  W. Edwards Deming

  Giving, Today

  84 Copy quote

• The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.

  W. Edwards Deming

  Data, Decision, Purpose

  120 Copy quote

• If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.

  W. Edwards Deming

  Small Problems, People, Waiting

  40 Copy quote

• Management by results - like driving a car by looking in rear view mirror.

  W. Edwards Deming

  Mirrors, Views, Car

  130 Copy quote

• The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.

  W. Edwards Deming

  Leadership, Creativity, Responsibility

  139 Copy quote

• Manage the cause, not the result.

  W. Edwards Deming

  Causes, Management, Results

  97 Copy quote

• What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.

  W. Edwards Deming

  Teamwork, Mean, Learning

  115 Copy quote

• Quality is pride of workmanship.

  W. Edwards Deming

  Pride, Quality, Workmanship

  92 Copy quote

• Uncontrolled variation is the enemy of quality.

  W. Edwards Deming

  Enemy, Quality, Variation

  "Basic Statistical Tools for Improving Quality". Book by Chang W. Kang, Paul H. Kvam, p. 19, 2012.

  52 Copy quote

• I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special

  W. Edwards Deming

  Responsibility, Risk, Special

  146 Copy quote

• A bad system will beat a good person every time.

  W. Edwards Deming

  Good People, Systems Thinking, Good Person

  50 Copy quote

• Divide responsibility and nobody is responsible.

  W. Edwards Deming

  Responsibility, Management, Responsible

  51 Copy quote

• Defects are not free. Somebody makes them, and gets paid for making them.

  W. Edwards Deming

  Defects, Paid

  "Out Of The Crisis". Book by W. Edwards Deming, p. 11, 1982.

  54 Copy quote

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