W. Edwards Deming Quotes

Quotes about:

• Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.

  W. Edwards Deming

  Roles, Systems And Processes, Management

  274 Copy quote

• If you can't describe what you are doing as a process, you don't know what you're doing.

  W. Edwards Deming

  Business, Top Management, Systems And Processes

  219 Copy quote

• Quality comes not from inspection, but from improvement of the production process.

  W. Edwards Deming

  Quality, Improvement, Process

  "Out Of The Crisis". Book by W. Edwards Deming, p. 29, 1982.

  207 Copy quote

• Put a good person in a bad system and the bad system wins, no contest.

  W. Edwards Deming

  Winning, Good Person, Contests

  209 Copy quote

• The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

  W. Edwards Deming

  Frustration, People, Use

  176 Copy quote

• Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

  W. Edwards Deming

  Learning, Knowledge, Two

  198 Copy quote

• In God we trust; all others bring data.

  W. Edwards Deming

  Funny Good Morning, Data, Measurement

  173 Copy quote

• Improve quality, you automatically improve productivity.

  W. Edwards Deming

  Quality, Management, Productivity

  127 Copy quote

• Manage the cause, not the result.

  W. Edwards Deming

  Causes, Management, Results

  102 Copy quote

• The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.

  W. Edwards Deming

  Data, Decision, Purpose

  125 Copy quote

• It's not enough to do your best; you must know what to do & then do your best.

  W. Edwards Deming

  Inspirational, Excellence, Enough

  125 Copy quote

• It is not necessary to change. Survival is not mandatory.

  W. Edwards Deming

  Change, Meaningful, Top Management

  162 Copy quote

• Innovation comes from people who take joy in their work.

  W. Edwards Deming

  People, Joy, Innovation

  15 Copy quote

• Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.

  W. Edwards Deming

  Quality, Too Late, Improvement

  115 Copy quote

• Each system is perfectly designed to give you exactly what you are getting today.

  W. Edwards Deming

  Giving, Today

  87 Copy quote

• The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people to do a better job with less effort.

  W. Edwards Deming

  Leadership, Jobs, Pride

  39 Copy quote

• The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.

  W. Edwards Deming

  Leadership, Creativity, Responsibility

  144 Copy quote

• ...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.

  W. Edwards Deming

  Learning, Mean, Data

  200 Copy quote

• Management by results - like driving a car by looking in rear view mirror.

  W. Edwards Deming

  Mirrors, Views, Car

  134 Copy quote

• Nobody goes to work to do a bad job.

  W. Edwards Deming

  Jobs, Bad Jobs

  52 Copy quote

• Divide responsibility and nobody is responsible.

  W. Edwards Deming

  Responsibility, Management, Responsible

  56 Copy quote

• The customer is the most important part of the production line.

  W. Edwards Deming

  Marketing, Important, Lines

  36 Copy quote

• To optimize the whole, we must sub-optimize the parts

  W. Edwards Deming

  Whole

  9 Copy quote

• If you do not know how to ask the right question, you discover nothing.

  W. Edwards Deming

  Quality, Asking The Right Questions, Management

  19 Copy quote

• Understanding variation is the key to success in quality and business.

  W. Edwards Deming

  Keys, Understanding, Quality

  123 Copy quote

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