W. Edwards Deming Quotes

Quotes about:

• Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.

  W. Edwards Deming

  Roles, Systems And Processes, Management

  276 Copy quote

• If you can't describe what you are doing as a process, you don't know what you're doing.

  W. Edwards Deming

  Business, Top Management, Systems And Processes

  224 Copy quote

• Put a good person in a bad system and the bad system wins, no contest.

  W. Edwards Deming

  Winning, Good Person, Contests

  211 Copy quote

• In God we trust; all others bring data.

  W. Edwards Deming

  Funny Good Morning, Data, Measurement

  175 Copy quote

• Quality comes not from inspection, but from improvement of the production process.

  W. Edwards Deming

  Quality, Improvement, Process

  "Out Of The Crisis". Book by W. Edwards Deming, p. 29, 1982.

  210 Copy quote

• Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

  W. Edwards Deming

  Learning, Knowledge, Two

  200 Copy quote

• The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

  W. Edwards Deming

  Frustration, People, Use

  176 Copy quote

• Improve quality, you automatically improve productivity.

  W. Edwards Deming

  Quality, Management, Productivity

  127 Copy quote

• Manage the cause, not the result.

  W. Edwards Deming

  Causes, Management, Results

  105 Copy quote

• It's not enough to do your best; you must know what to do & then do your best.

  W. Edwards Deming

  Inspirational, Excellence, Enough

  126 Copy quote

• The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.

  W. Edwards Deming

  Data, Decision, Purpose

  126 Copy quote

• Each system is perfectly designed to give you exactly what you are getting today.

  W. Edwards Deming

  Giving, Today

  88 Copy quote

• It is not necessary to change. Survival is not mandatory.

  W. Edwards Deming

  Change, Meaningful, Top Management

  165 Copy quote

• Innovation comes from people who take joy in their work.

  W. Edwards Deming

  People, Joy, Innovation

  16 Copy quote

• Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.

  W. Edwards Deming

  Quality, Too Late, Improvement

  115 Copy quote

• If you do not know how to ask the right question, you discover nothing.

  W. Edwards Deming

  Quality, Asking The Right Questions, Management

  20 Copy quote

• The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.

  W. Edwards Deming

  Poor Quality, Cost, Like You

  11 Copy quote

• The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people to do a better job with less effort.

  W. Edwards Deming

  Leadership, Jobs, Pride

  39 Copy quote

• Quality is everyone's responsibility.

  W. Edwards Deming

  Business, Responsibility, Quality

  56 Copy quote

• We are here to learn, to make a difference and to have fun.

  W. Edwards Deming

  Fun, Differences, Making A Difference

  8 Copy quote

• The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.

  W. Edwards Deming

  Leadership, Creativity, Responsibility

  144 Copy quote

• We are being ruined by the best efforts of people who are doing the wrong thing.

  W. Edwards Deming

  Best Effort, People, Management

  26 Copy quote

• Management by results - like driving a car by looking in rear view mirror.

  W. Edwards Deming

  Mirrors, Views, Car

  137 Copy quote

• We know what we told him, but we don't know what he heard.

  W. Edwards Deming

  Management, Heard, Knows

  13 Copy quote

• If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.

  W. Edwards Deming

  Small Problems, People, Waiting

  44 Copy quote

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